At Grato, we help businesses turn scattered data into structured, usable intelligence through powerful data orchestration and ETL (Extract, Transform, Load) pipelines.
explore solutionsService Delivery Management is the ongoing process of planning, executing, monitoring, and improving IT and product services to ensure business goals are met. Lifecycle Support involves managing the product from concept to retirement-covering enhancements, scaling, maintenance, and decommissioning.
Grato acts as your strategic delivery partner, helping you streamline operations, reduce downtime, and increase ROl across every phase of your product journey.
We manage service delivery across development, deployment, production, and support. Our teams ensure SLAs are met, incidents are resolved quickly, and service health is constantly monitored.
Grato provides round-the-clock support with proactive monitoring, incident response, performance tuning, and regular updates—ensuring your product runs smoothly at all times.
Post-launch, we support clients with product roadmap planning, feature releases, A/B testing, user feedback analysis, and continuous improvements aligned with market needs.
We implement observability solutions that track system health, application performance, usage patterns, and error trends—so issues are fixed before they impact users.
Cloud Cost Management
Tooling & Licensing Audits
Automation Process
Infrastructure Reviews